AND BEYOND 45 DAYS RETURN POLICY:
1. MNMSYSTEMS.COM SATISFACTION GUARANTED
mnmsystems.com offers our customers a 45-day satisfaction replacement or refund
guarantee on all Defective Products (not applicable to shipping and handling charges
already incurred), except:
• 15-day replacement or refund guarantee on all Defective CPUs and NON Working Hard Disk Drives, including refurbished
processors. All other refurbished merchandise has a 30 day warranty period.
• All CPU (Microprocessor) based units cost will reflect current market price,
and 20% restocking fee will apply to the original invoice value, total refund
will reflect these charges as a deduction.
However, to take advantage of mnmsystems.com's return
guarantee policy, Customer agrees to comply with mnmsystems.com's Product Return
Procedure as below. Any breach of mnmsystems.com's Return Policy Procedure will
result in the loss of mnmsystems.com's replacement/return guarantee. Furthermore,
all return shipments not in compliance with these instructions will be rejected.
All items returned for a refund are subject to a 20% restocking fee.
2. PRODUCT RETURN PROCEDURE
• To return a product based upon
guarantee, you must obtain a Return Merchandise Authorization (RMA) number
within the guarantee return period for the product (described above). Please
email firstname.lastname@example.org requesting a
RMA form to be sent. The RMA form must be completed in full, and returned to us
by email. Once received we shall issue an RMA number. mnmsystems.com will not accept
returns without prior authorization and a RMA number. Once issued, RMA numbers
are valid for 15 days within which return products must be received by
mnmsystems.com. RMA numbers will not be extended or reissued. Customer should
prominently display the RMA number(s) on the shipping label of boxes containing
the returned product, please do not deface the original packaging in any way.
• Customer is solely responsible for shipping any returned product to mnmsystems.com.
Customer agrees to use only reputable carriers capable of providing proof of
delivery and insurance for the entire value of the shipment. Customer agrees to
bear all shipping charges and all risk of loss for the return product during
shipment. Customer agrees that all returned products will be 100% complete, in
re-saleable condition, and will include the original packaging material,
manuals, blank warranty cards, and other accessories provided by the
manufacturer. If any component of the returned product is missing, mnmsystems.com's
Return Procedure will be breached and mnmsystems.com will reject the entire return
or may choose to impose additional charges against the customer for replacement
of the missing component.
mnmsystems.com will not refund to Customer the original shipping charges. In
addition, mnmsystems.com will assess a 20% restocking fee against the Customer's
account on all returns for refund.
mnmsystems.com is a distributor only. Products sold by
mnmsystems.com are not
manufactured by mnmsystems.com. The products may, however, be covered by each
manufacturer's warranty, service, and support policy (if any). mnmsystems.com
assigns and passes through to the Customer any warranty of the manufacturer, and
Customer acknowledges that it shall have recourse only under such warranties and
only as against the manufacturer of the products. mnmsystems.com MAKES NO
REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE
STATED IN THIS DOCUMENT. mnmsystems.com DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY
IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR
COURSE OF PERFORMANCE.
4. LIMITATION OF LIAIBILITY
IN ALL CIRCUMSTANCES mnmsystems.com’s MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE
PRICE OF THE PRODUCTS SOLD. mnmsystems.com SHALL NOT, UNDER ANY CIRCUMSTANCES, BE
LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR
OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY
LIMIT. mnmsystems.com SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST
THE CUSTOMER, OR FOR MALFUNTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF
BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT mnmsystems.com IS
APPRAISED OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
4. GENERAL TERMS AND CONDITIONS
Payment Terms; Orders: An order is not binding upon
mnmsystems.com until it is
accepted; mnmsystems.com must receive payment before it will accept an order.
Payment for product's ordered is due prior to shipment. Customer can make
payment by credit card, or some other method prearranged with mnmsystems.com. You
agree to pay the amount's due as specified on the invoice, and you agree to pay
interest on all past-due sums at a rate of 1.5% per month or the highest rate
allowed by law, whichever is greater.
5. SHIPPING CHARGES
Your total cost for purchase of any product will include shipping and handling
charges shown on the mnmsystems.com invoice. In cases, of FREE SHIPPING, for the
purpose of refunds a minimal charge of $15.00 will be deducted for shipping and
handling costs incurred.
6. TITLE; RISK OF LOSS
mnmsystems.com will arrange for shipment of ordered product(s) to the Customer, Free
On Board F.O.B. shipping point, meaning title to the product's - excepting
software - and risk of loss passes to the Customer upon delivery to the carrier.
mnmsystems.com reserves a purchase money security interest in the product(s) until
its receipt of the full amount due. Customer agrees to allow mnmsystems.com to sign
appropriate documents on Customer's behalf to permit mnmsystems.com to protect its
purchase money security interest. Title to software will remain with the
licensor's. All software is provided subject to the license agreement of the
software maker. Customer agrees to be bound by any software license agreement
once the seal on the package is broken. mnmsystems.com will advise Customer of
estimated shipping dates, but mnmsystems.com will, under no circumstances, be
responsible for delays in delivery, and associated damages, due to events beyond
its reasonable control, including without limitation, acts of God or public
enemy, acts of federal, state or local government, fire, floods, civil
disobedience, strikes, lockouts, and freight embargoes.
7. GOVERNING LAW AND JURISDICTION
Any dispute arising out of or
related to these Terms and Conditions or the sales transaction between
mnmsystems.com and Customer shall be governed by the laws of the State of New
without regard to its conflicts of law rules. Specifically, the validity,
interpretation, and performance of this agreement shall not be governed by the
United Nations Convention on the International Sale of Goods. mnmsystems.com and
Customer consent to the exclusive jurisdiction and the venue of the State Courts
of the State of New York, Nassau
to resolve any dispute between them related hereto, and the parities waive all
rights to contest this exclusive jurisdiction and venue of such Courts. Finally,
the Customer also agrees not to bring any legal action, based upon any legal
theory including contract, tort, and equity or otherwise, against mnmsystems.com
that is more than one year after the date of the applicable invoice.
If any provision contained in this agreement is
or becomes invalid, illegal, or unenforceable in whole or in part, such
invalidity, illegality, or unenforceability shall not affect the remaining
provisions and portions of this agreement, and the invalid, illegal, or
unenforceable provision shall be deemed modified so as to have the most similar
result that is valid and enforceable under applicable New York law.
The failure of either party to require performance by the other party of any
provision of this agreement shall not affect in any way the first party's right
to require such performance at any time thereafter. Any waiver by either party
of a breach of any provision in this agreement shall not be taken or held by the
other party to be a continuing waiver of that provision unless such waiver is
made in writing.
10. ENTIRE AGREEMENT
These terms and conditions, together with the
mnmsystems.com's invoice respecting
the products ordered by Customer, are the complete and exclusive agreement
between mnmsystems.com and Customer, and they supersede all prior or contemporaneous
proposals, oral or written, understandings, representations, conditions,
warranties, and all other communications between mnmsystems.com and Customer
relating to the subject products. This agreement may not be explained or
supplemented by any prior course of dealings or trade by custom or usage.
11. REFURBISHED PRODUCTS
Refurbished merchandise are products that have been returned to
These items are serviced and tested by the manufacturer and should be
fully-functional and in OEM/Barebones condition.